Last Updated: September, 2024
At Mirroring, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services. By visiting our website and using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Submit forms on our website (e.g., request a quote, place an order, or fill out a contact form)
- Subscribe to our newsletter or marketing emails
- Contact us via email, phone, or social media
- Use our services or participate in surveys
The personal information we collect may include:
- Contact Information: Your name, email address, mailing address, and phone number
- Order Information: Details about your jewelry (e.g., size, weight, measurements, photos) and your preferences for creating a replica
- Payment Information: Credit card details and billing information (processed securely by our third-party payment processors)
- Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited
We may also collect non-personally identifiable information such as demographic data and usage statistics to improve the user experience on our website.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders: We use your information to create and deliver your jewelry replica, including sending updates regarding the status of your order.
- To provide customer support: We use your contact information to respond to inquiries, provide quotes, and address any concerns or requests.
- To improve our services: We use usage data and feedback to enhance our website’s functionality, user experience, and the quality of our products.
- To send marketing communications: If you subscribe to our mailing list, we may send you emails about our products, promotions, and company updates. You may opt out of these communications at any time.
3. How We Share Your Information
We value your privacy and will never sell your personal information to third parties. However, we may share your information in the following ways:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and providing other services. These third parties are required to protect your information and use it solely for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of Mirroring, our customers, or others.
4. How We Protect Your Information
We take the security of your personal information seriously and use appropriate technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, or misuse. These measures include:
- Secure servers and encryption to protect payment and sensitive data
- Regular monitoring for security vulnerabilities and threats
- Restricted access to personal information to authorized personnel only
Despite our efforts to secure your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have the right to:
- Access and correct your information: You may request access to the personal information we hold about you and correct or update any inaccuracies.
- Delete your information: You may request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-out of marketing communications: You may unsubscribe from our marketing emails by following the instructions in the email or contacting us directly.
- Disable cookies: Most web browsers allow you to manage or disable cookies. Please note that disabling cookies may affect your experience on our website.
To exercise any of these rights, please contact us at the email address provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device when you visit our site. They help us understand how you use our site, remember your preferences, and improve functionality.
You can control the use of cookies through your browser settings. However, disabling cookies may limit some features of our site.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete the data promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with the date of the most recent revision. Your continued use of our website after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@mymirroring.com
